“I have found your service fantastic and the responses to our queries and requests really friendly and helpful. Nothing was too much trouble for you and you went out of your way on numerous occasions to assist us. You have been a pleasure to work with and your professionalism, politeness and reliability sets you apart from your competitors. Thanks so much and we will definitely be using and recommending you in the future!”
“As a designer I found your help very valuable in being able to advise on style and period of surround and inserts. Also your knowledge when it came to having the fire fitted etc you were on hand to advise my builder.
Your service was also very good when I visited your showroom with my client. I would not hesitate to come to you on any projects where your product would be needed. Thank you”
“Just wanted to let you know that we have received the fireplace, it's fantastic and we are really pleased.
Thank you for your excellent customer service and all your help, you've been fantastic.
We'll certainly be in touch if we need anything else”
“Thank you to Nostalgia we are absolutely delighted with our Victorian fireplace it looks absolutely right for our Victorian property, much better than the previous reproduction and very elegant. Thank you for all your help from ordering, measurements, right through to recommending a fitter. I would definitely recommend Nostalgia and anyone wanting to take the plunge and invest in a genuine period fireplace should look no further!”
"I would just like you to know how happy both my wife and I are with our purchase. I was very nervous about what it would be like in the flesh, after only seeing pictures of it on the internet, but I needn’t have worried. It is even better than you described. It will be the perfect centre piece for our drawing room. Thanks again from a very happy customer."
“Just had our new fireplace fitted today and it's beautiful! It was fitted perfectly and service has been excellent. Thank you so much.”
Tyne & Wear.
“My sincere appreciation of your help and understanding in dealing with this order. To me this shows that you must have a very sound business, with a stock of high quality goods. Many thanks for your service.”
“Thank you so much for the help with choosing the lovely fireplaces. They are both installed in my arts and crafts house and look fabulous.
We used one at the weekend and it was perfect, good on a cold rainy day.”
“Thank you so much for your help in finding a suitable 19th century fireplace for our bedroom. The designs of the cherub and flower garlands on the fireplace fit in beautifully with the room and we are so pleased with our choice. Your range of fireplaces to meet all requirements was great and we've made a point of recommending you to several of our friends already. Thank you again.”
“Your shop was our saving grace in choosing appropriate fireplaces for our Victorian house renovation. Your staff couldn't have been more helpful in moving different surrounds to match inserts and then again! In the end we have got the most fabulous fireplaces for the dining room and study of our house”
“A note to express our very warm thanks to all at Nostalgia. A pair of large Victorian combination grates has just been delivered safely to our home in faraway Cornwall. The fireplaces exceed our expectations! On-line purchasing is often an impersonal experience, but it's been a pleasure dealing with Liz, Nick and David, each of whom has proved themselves to be knowledgeable, friendly and helpful.”